09 February 2012

Some of you may have seen this on my facebook.


In a fit of boredom I decided to archive this story here.
Warning: ITS GONNA BE WORDY.

As some of you already know, I am making my way home in 3 months time. And of course, my darling Juicy is coming along with me. What? You think Id leave her here?!?! Pffft. Anyway so apparently importing a dog into Singapore is NO JOKE. All the information processing like literally sucked the living daylights outta me. Felt like studying all over again. So to cut the long story short (although not very short), Juicy is supposed to have a valid rabies vaccination at least 4 months prior to getting into Sg, and then after that get a FAVN (aka Rabies blood test) and then after that have another rabies jab again after the test.

So the order goes:
1. Valid rabies jab at least 4 mths before
2. Blood test to test for rabies level
3. Rabies jab again at least 1 mth before
(and sometime in between when I get the blood test aka FAVN back, Im supposed to apply for her import license.)

So all along Juicy has had a valid rabies jab. Its supposed to be ongoing. No issue with that. But I havent had her microchipped yet becos I wanted to wait till a couple of months before heading home then microchip with my Sg address to save cost on changing of address.

Made an appt at the vet to get Juicy microchipped as well as have her blood sample taken for the FAVN test. So here comes the appearance of said angmoh - E. She picked up my call. And alerted me that becos my previous rabies vac cert does not have Juicy's microchip number, that does not count. I have to re-do a rabies vac for her WITH her microchip number filled in. I PANICKED. I have less than 3 mths to home. That rabies vac after her microchip will not be valid cos its not 4 months prior. And apparently according to E, they cannot just "fill in" her microchip number into the previous rabies vac cert. "ITS ILLEGAL." Ok lor, lets not do illegal stuff then.

I decided to call AVA to find out what are my options. By then I was alr freaking out and on the verge of tears cos I was so scared Juicy get imported to Sg. So then my SAVIOUR - J is the person Im liasing with in AVA. J gave me the most awesome solution - get the vet clinic to write an official letter stating that the previous rabies vac is for the same dog that is microchipped. EASY PEASY! Mother happy already!

So the next day was my appt at the vet. Reached the clinic and E was at the counter. So I told her about what AVA said. GUESS WHAT SHE SAID.
"Im sorry we cant do that. It will implicate the clinic. If the dog doesnt get imported into Singapore for that reason, it will be our fault."
WHUTTTTT????? Im not asking you to LET MY DOG INTO SINGAPORE. Merely asking you to get me a letter stating the previous rabies vac is for the same dog. VERY DIFFICULT MEH???? Its the truth correct?????!!!!!!!!! IM JUST ASKING YOU TO STATE THE TRUTH, HELLO. So I continued to explain (while mentally strangling her across the counter) that it is AVA that will allow/disallow the dog into Sg. And they said its ok as long as I have that letter. And then she goes on to say...
"Im sorry we have to follow USDA (U.S. Department of Agriculture) guidelines. I HAVE NO IDEA WHY SINGAPORE AVA WILL MAKE AN EXCEPTION FOR ONE DOG."

HELLO YOU STUPID BITCH. WHETHER OR NOT THEY MAKE AN EXCEPTION HAS NOTHING TO DO WITH YOU RIGHT?!?!?!?! YOU'RE JUST A FREAKING RECEPTIONIST. A NURSE AT MOST.

At this time I was literally about to stab her with the pen in my hand. REPEATEDLY. And FYI, USDA does not do anything BUT endorse the documents. They dont even bother if my paperwork and Juicy qualifies for the import guidelines or not.

Then after me refusing to accept no for an answer, E decides to make a call to USDA. Mind you, her whole conversation to that person on the other line sounded so condescending, like she just wanted to prove herself right, and that I should not be doing things this way, with all her "Yeah, I told her...right???" So in the end,  conclusion that she got after her useless call to USDA...
"So yea...I guess what you could do is...get AVA to write a letter stating they need a letter from us."

WHUTDAFUQQQQQQQQQQQQQ!?!?!?!?!?!

"YOU WANT ME TO GET A LETTER TO GET A LETTER?!?!?!?!?!"
"yes."
"Ok fine. I will get AVA to write me a letter. Will a soft copy do?"
"NO WE NEED THE ORIGINAL."
"FOR A LETTER?!?!?! I still have to get them to mail it to me?!?!?!?!"
"Yes. You can give us a soft copy to prep the letter. But we will only release it to you once we get the original copy."

FUCKYOUVERYMUCH.
ITS JUST A FREAKING LETTER LEH HELLO. PREP SIMI SAI?!?!?!?!?!

Then she decides she hasnt given me enough shit for the day. She goes on to tell me...
"By the way, just to let you know. You need the FAVN (blood test) results for the import license, which has to be done 1 month prior to import."
"Yes I know that. How long does the blood test results take to come back?"
"I dont know. If they have alot of tests to do, it will take longer. If less tests it will be quicker."
*STUNNED SILENCE*

You mean after working here for so freaking long that you can make decisions about the letter and whatnot like that, YOU DONT KNOW?!?!?!?!?! And what kinda answer is that?!?!?!?!?! Dont tell me I also know!!!!!!!!!! So after more pressing and questioning, she finally gave me a time frame of 2 - 6 months. OH YAY. Halfway through solving problem#1, I now face problem#2. By then I literally gave up talking to this bitch. She obviously having some hormonal rage or early menopause of some sort. Or she just fucking wanna screw up somebody's day. I went home.

Still fuming mad from the visit to the vet clinic, I called J at AVA to get her to write that retarded letter for me. TURNS OUT, this is a very common case. J told me that alot of people do microchip their dogs later after their rabies vac. All they need is a letter from their vets. And apparently all the other owners vets have no problem getting a letter, EXCEPT MINE. J literally LAUGHED at the fact that I had to get a letter, to get a letter. SHEESH. "RIDICULOUS" was the word J used over and over again. Then I asked J if she knew how long usually the FAVN tests in USA will take. According to her knowledge, all the other owners she dealt with said it takes 4-6 weeks. 4 TO 6 FREAKING WEEKS!!!!!! HOW THE EFF IS THAT EVEN CLOSE TO 2 TO 6 MONTHS!!!!!!! 

SO I AM SAFE TO SAY, ANGMOH BITCH IS OFFICIALLY A FUCKED UP MORONIC SORRY EXCUSE OF A HUMAN BEING/VET RECEPTIONIST/ANIMAL NURSE.
I DONT CARE IF IM BEING TOO HARSH. THERES NO SUCH THING CALLED TOO HARSH TO A PERSON THAT MADE ME GO THROUGH SO MUCH TROUBLE OVER SOMETHING THAT COULD HAVE BEEN SOLVED SO EASILY. SERIOUSLY, FUCKYOUVERYMUCH.

So now, Im waiting for that original copy letter to be mailed to me, so that I can bring that letter to her, and throw it in her face, whilst informing her how useless she is.

1 comment:

enenmon said...

oh man~ that IS a lot of trouble! I thought only SG govt bodies have things like that... yuan lai ang moh countries also have! Poor you...

I guess she just a kiasi person who have had a prior bad experience and she's just doing it to safeguard herself or something. Oh well...

At least I hope after the letter for the letter is done, everything come smoother for you! Welcome back to SG~ lol